![]() ![]() If not, leave a comment below describing the problems you’re still experiencing. Hopefully that solved your issues and saved you from a lot of frustration and wasted time. Once you have completed those steps, test your Redragon mechanical keyboard with a program called Aqua Key Test and confirm that all the keys and functions are working properly. There should be multiple entries for “HID Keyboard Device”. ![]() You should now be presented with a screen letting you know Windows 10 has successfully updated the drivers for your device.Ĭlose this screen, go back to the Device Manager and expand “Keyboards”. To complete the driver update process, select “USB Composite Device” under Model and click Next. Now choose “Let me pick from a list of device drivers on my computer”.Ħ. Choose to manually select your driver by clicking on “Browse my computer for driver software”.ĥ. From this list locate “ND-tech USB Adapter”, right-click it and select “Update Driver Software…” from the menu box.Ĥ. Once in the Device Manager, scroll down and find “Universal Serial Bus controllers” and click on the arrow to the left to expand the list.ģ. If you don’t have a second keyboard to type with it can also be accessed by right-clicking the start button and selecting Device Manager from the menu that pops up.Ģ. Click on Device Manager once it shows up. Start typing “Device Manager” in the Windows search. Navigate to the Device Manager with your Redragon mechanical keyboard still plugged in. Note: It would be helpful to have a second working keyboard also plugged in during these steps.ġ. If you have a Redragon mechanical keyboard that powers on but isn’t responding to any input, try these steps first before returning it for a refund or exchanging for a board of the same model that will most likely still suffer from the issue. How I Fixed ItĪfter a bit of research and Google searching I found the solution to my problem. So now I knew their was nothing physically wrong with the keyboard. I pulled out my Samsung Galaxy S6 and connected the Redragon using an OTG adapter cable. Let’s try another device that doesn’t run on the Windows platform. At this point I was becoming really agitated and started to suspect Windows 10 was the cause of my frustrations. ![]() You can also start your own thread with as much detail as possible about the problem and get customized help. Im not excusing it, Im just saying that is what is likely the problem if none of the standard fixes I provided work. At least the LED backlighting was working, so it was receiving power. Apple makes their own hardware and only has a few, Windows works on millions of different hardware configurations. Keep in mind this mechanical keyboard doesn’t come with any software and Redragon advertises it as “Plug & Play” with no need to install drivers. The first attempt I made to fix the board was unplugging it from the USB port and trying the one next to it. Was my shiny new mech dead on arrival? Read on to find out. Not a single key on the keyboard would input a character once pressed. I opened up Firefox and tried typing a URL. I connected it to my Windows 10 machine and watched as the LED lights went through a “boot up” pattern. I recently bought the new RGB version of the popular Redragon USAS K553 mechanical keyboard for testing and review purposes ( look for that in a couple weeks). ![]()
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